Our clinics are closed over the Bank Holiday weekend.

Saturday 23rd May – ALL CLINICS CLOSED

Sunday 24th May – ALL CLINICS CLOSED


Tuesday 26th May – all clinics open as normal. Please access our telephone triage so we can assess you. Click here

If you require emergency contraception when our clinics are closed, you can also access this via GP surgeries, pharmacies, walk-in centres and minor injury units. You can find a list here. We would recommend you contact the pharmacy before travelling to check there is a pharmacist on duty.

If you think you have been exposed to HIV within the last 72 hours and need PEP emergency medication , do not delay. This works best the sooner it is taken after possible exposure. If a local sexual health service is not open, please attend a major A&E department to arrange this treatment: local services include Royal Devon and Exeter HospitalTorbay Hospital and North Devon District Hospital.

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Accessing our service during the COVID pandemic

How to access our service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with symptoms of coronavirus is available at nhs.uk/coronavirus .

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

We are currently prioritising these groups for coil and implant (LARC) fits:

  • Those with vulnerabilities including but not limited to those who are: <18, attending abortion and maternity services, homeless, sex workers, victims of sexual assault, people with language barriers, drug and alcohol problems, learning disability, serious mental illness
  • Those aged <30 years

More details on LARC fittings at our service are found here

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Information is now also available to advise on sexual contact during a time of social distancing here.

Alternative provision:

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus pandemic. 

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info