Sit and wait clinics are no longer available due to COVID-19. Our Devon Sexual Health clinics in Exeter, Barnstaple and Torbay are open but things are a little different and you can no longer arrive without an appointment. Here’s what to do;

• Anyone requiring our help needs to call first on 0300 303 3989.
• You will be booked onto a triage list and a nurse or doctor will call back as quickly as possible (usually within 10-15 minutes) to discuss what you need.
• We are still able to provide emergency contraception (morning after pills), most methods of contraception, STI / chlamydia testingpregnancy testing and referrals for abortion, if needed.
• We can also discuss any concerns about sexual health, contraception or worries about unplanned pregnancy.
• Some patients may be invited in to visit the clinic to see a nurse or doctor face to face, or perhaps to come and collect pills or medication. We can also post some things to a home (or friend’s) address, if needed.

All of our sexual health and contraception services remain confidential, even for those under 16 years old. We will not tell anyone if you have broken lockdown or social distancing rules to have sex, unless there is a significant concern about your safety.

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Accessing the Service during the COVID crisis

How to access the service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with early symptoms of coronavirus is available online at nhs.uk/coronavirus .

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus outbreak. 

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

Information is now also available to advise on sexual contact during a time of social distancing here.

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Alternative provision:

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info