Sit & wait clinics

Sit & wait clinics

PLEASE NOTE THAT ALL SIT AND WAIT SERVICES HAVE BEEN SUSPENDED DUE TO THE CORONAVIRUS PANDEMIC. IF YOU WISH TO ACCESS THE SERVICE PLEASE REVIEW OUR CONTACT PAGES FOR INFORMATION ON HOW TO GET IN TOUCH WITH OUR CLINICS

 

All of our Devon Sexual Health clinics run ‘sit and wait’ sessions sometimes also called ‘walk-in clinics’ where you can arrive without an appointment and wait to be seen.

Attending a sit and wait clinic usually means you can be seen earlier than if you book an appointment but you will have to wait until a doctor or nurse is free. If you book an appointment then you should typically be seen within 15 – 30 minutes of arrival.

If you are concerned about HIV and need PEP please make sure you mention this to reception when you arrive. PEP needs to be taken shortly after exposure to be effective.

If you have been sexually assaulted please make sure you mention this on arrival and we will try and see you as quickly as possible.

Tips for attending a sit and wait clinic

Tips for attending a sit and wait clinic

  1. If you arrive at the early part of the sit and wait session, you are more likely to be seen quickly.
  2. We will always do our best to see everyone that attends, however when a clinic is very busy, we may not have capacity to see you if you arrive part way through the session time.
  3. Busiest times are Mondays, Fridays and lunchtimes.
  4. Bring a book, a magazine or a friend. Not all of our clinics have free wi-fi.
  5. Make sure that you have enough parking on your car.
  6. If you are waiting and someone arrives after you but is seen before you, they have probably booked an appointment.
Sit and wait clinic times

Sit and wait clinic times

PLEASE NOTE THE FINISH TIME OF THESE SESSIONS ARE NOT FIXED. WE DO HAVE TO CLOSE SIT AND WAIT SESSIONS EARLY IF THE SERVICE IS VERY BUSY.

OUR EXETER SERVICE AT PRESENT IS EXCEPTIONALLY BUSY AND USUALLY CLOSES EARLY.

FROM 18/2/20 WE WILL BE PILOTING A NEW BOOKING SYSTEM FOR THE EXETER SIT AND WAIT SERVICE. REGISTRATION FOR THIS SERVICE WILL OPEN AT 9AM AND THE CLINIC WILL START AT 930AM.

PLEASE NOTE WE STILL TRY TO SEE ALL EMERGENCIES EVEN IF WE HAVE HAD TO CLOSE. THESE EMERGENCIES ARE:

  • EMERGENCY CONTRACEPTION
  • HIV PEPSE
  • ANYONE WHO HAS BEEN SEXUALLY ASSAULTED
Clinic Type Location Day Time
Sexual health & contraception Castle Circus Health Centre Torquay Mon – Fri 9:00am – 11:30am
  Exeter Walk-in Centre Mon – Fri 9:30am – 3:30pm
  Okehampton Community Hospital Mon CURRENTLY CLOSED
  Ilfracombe Tyrell Hospital Mon 2:00pm – 5:00pm
Under 25s Sexual health & contraception Castle Circus Health Centre Torquay Thurs 3:00pm – 4:30pm
Newton Abbot Hospital Tues 3:00pm – 4:30pm
  Barnstaple Health Centre Mon & Thurs 3:30pm – 5:30pm
Under 25s Contraception   only Bideford Hospital Tues 3:30pm – 5:00pm
  Paignton Health & Wellbeing Centre Mon 3:00pm – 4:30pm

 

Blog post – What happens when you visit a sexual health clinic?

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Accessing the Service during the COVID crisis

How to access the service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with early symptoms of coronavirus is available online at nhs.uk/coronavirus .

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus outbreak. 

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

Information is now also available to advise on sexual contact during a time of social distancing here.

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Alternative provision:

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info