Patient advice service

As a patient, relative or carer you might want to turn to someone at the Royal Devon for help, advice or support. This is where our Patient Advice and Liaison Service (PALS for short) comes in.

PALS is available to anyone using the Royal Devon’s services, including the RD&E Hospital, North Devon Hospital, community hospitals, specialist centres, and community services.

Please give as much information as you can, including your name and address and hospital number. If you are not the patient, please provide these details for them.

Where possible, please list questions or issues you would like addressed and any outcome you are seeking.

We offer confidential advice, support and information. Your feedback assists us in developing better quality, higher standards of healthcare and improved experiences for all of our service users, carers and families.

Further advice is available here: Help us to get better at what we do

To find out more about the Royal Devon’s PALs service, visit the Royal Devon site.