Contact Us

Contacting us

Contacting us

You can access our telephone triage for any of our clinics by calling 0300 303 3989  Monday to Friday.

You can find contact details for local clinics, pharmacies or health centres offering sexual health and contraception services here.

Devon Sexual Health is a specialist service delivered by Northern Devon Healthcare NHS Trust. The service is funded by Devon County Council and Torbay Council.

About Northern Devon Healthcare NHS Trust

About Northern Devon Healthcare NHS Trust

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen to and support others

All our staff are driven to provide the best possible care for patients. You can find more information about Northern Devon Healthcare NHS Trust including our services, performance, annual report and job vacancies on our website.

How to say thank you

How to say thank you

We know that often patients want to recognise specific members of staff who they feel have gone the extra mile for them.

Say thank you to a member of staff.

Vacancies

Vacancies

For vacancies within Northern Devon Healthcare NHS Trust please visit  our website.

 

Complaints Procedure

Complaints Procedure

As well as being told when we do things well, we also need to know when things don’t go so well. When this happens you can support us by letting us know what the problem is as soon as possible.

We hope that the relationship built up between you and our staff will enable you to raise any issues or concerns you may have with them directly. It is quite possible that they will be able to sort out the problem straight away.

Complaints procedure.

Media Enquiries

Media Enquiries

For media enquiries, speakers, presentations, digital marketing, comment or press releases please contact the press office on 01271 311 575 during working hours. The duty press officer can be contacted via switchboard on 01271 322 577 out of hours.

Useful Links

Useful Links

For enquiries and information about sexual health in Plymouth please visit sexual health in Plymouth.

 

Accessing our service during the COVID pandemic

How to access our service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with symptoms of coronavirus is available at nhs.uk/coronavirus .

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

We are currently prioritising these groups for coil and implant (LARC) fits:

  • Those with vulnerabilities including but not limited to those who are: <18, attending abortion and maternity services, homeless, sex workers, victims of sexual assault, people with language barriers, drug and alcohol problems, learning disability, serious mental illness
  • Those aged <30 years

More details on LARC fittings at our service are found here

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Information is now also available to advise on sexual contact during a time of social distancing here.

Alternative provision:

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus pandemic. 

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info