Contact Us

Contacting us

Contacting us

You can access our telephone triage for any of our clinics by calling 0300 303 3989  Monday to Friday.

You can find contact details for local clinics, pharmacies or health centres offering sexual health and contraception services here.

Devon Sexual Health is a specialist service delivered by Royal Devon University Healthcare NHS Foundation Trust. The service is funded by Devon County Council and Torbay Council.

About Northern Devon Healthcare NHS Trust

About Northern Devon Healthcare NHS Trust

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen to and support others

All our staff are driven to provide the best possible care for patients. You can find more information about Royal Devon University Healthcare NHS Foundation Trust including our services, performance, annual report and job vacancies on our website.

How to say thank you

How to say thank you

We know that often patients want to recognise specific members of staff who they feel have gone the extra mile for them.

Say thank you to a member of staff.

Vacancies

Vacancies

For vacancies within Northern Devon Healthcare NHS Trust please visit  our website.

 

Complaints Procedure

Complaints Procedure

As well as being told when we do things well, we also need to know when things don’t go so well. When this happens you can support us by letting us know what the problem is as soon as possible.

We hope that the relationship built up between you and our staff will enable you to raise any issues or concerns you may have with them directly. It is quite possible that they will be able to sort out the problem straight away.

Complaints procedure.

Media Enquiries

Media Enquiries

For media enquiries, speakers, presentations, digital marketing, comment or press releases please contact the press office on 01271 311 575 during working hours. The duty press officer can be contacted via switchboard on 01271 322 577 out of hours.

Useful Links

Useful Links

For enquiries and information about sexual health in Plymouth please visit sexual health in Plymouth.

 

Accessing our service during the COVID pandemic

We have implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Our central telephone number is 0300 303 3989.

We have updated information on the provision of routine contraception during this pandemic here.

Self-requested STI testing by post is available for those aged under 25- more info

We are now running an under 18’s sit and wait clinic at Exeter, Torquay, and Barnstaple for more information click here

Despite any changes made to COVID risk measures outside of NHS premises our staff, patients and visitors will be expected to continue to follow social distancing rules when visiting our clinics, including wearing a face covering. If you have tested positive for COVID-19 or have been requested to self-isolate please do not attend the clinic.

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - from a local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info