Disclaimer, Privacy & Cookies

By using this site you signify your consent to these conditions of use.

If you do not agree to these conditions of use, please do not use the site.

© 2018 Northern Devon Healthcare NHS Trust

All materials on this site are the property of Northern Devon Healthcare Trust and protected by copyright.

Limitations of use
The materials on this web site are for the use of the public who wish to obtain information about the Trust.

Under no circumstances shall Northern Devon Healthcare Trust be liable for any special or consequential damages arising from the use or reliance on information contained within this web site.

Users of this web site seeking advice on any medical condition should consult their GP.

Every effort is made to ensure that the information provided on this site is accurate and up to date, but no legal responsibility is accepted for any errors, omissions or misleading statements.

We do not accept any liability for the use made by you of the information; neither do we warrant that the supply of the information will be uninterrupted. The website is provided on an “as is” basis. All material accessed or downloaded from the website or links to other websites is obtained at your own risk. It is your responsibility to use appropriate anti-virus software.

Links to other sites
Contextual links are provided to such sites where appropriate to our business. The Northern Devon Healthcare Trust is not responsible for, and cannot guarantee the accuracy of, information on sites that we do not manage; nor should the inclusion of a hyperlink be taken to mean we endorse the sites to which it points.

Privacy notice

Go here for – Privacy Notice for Patients – Data Protection Act 1998

Visitors to our websites
When someone visits www.devonsexualhealth.nhs.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites.

Use of cookies by the Northern Devon Healthcare Trust
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The cookies we use and why:

Tracking cookies

Tracking cookies allow us to measure how many people access this website, which pages they visit, how they find the site and other related information. We use this information to maintain and improve the website, for example by ensuring we can cope with the volume of visitors and by making changes to reflects users’ preferences.

The tracking cookies we use are provided by Google Analytics, a web analytics service provided by Google, Inc.

Name Content Description Expires
__utma Randomly generated number Used to determine unique visitors to the website and updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from when set / updated
__utmb Randomly generated number Used to establish and continue a user session. It expires when a user pauses on a page for longer than 30 minutes. 30 minutes from when set / updated
__utmc Randomly generated number No longer used by Google Analytics but still present for backwards compatibility purposes. When browser is closed
__utmz Randomly generated number and information on how the site was reached Stores the type of referral used by the visitor to reach the website, whether via a direct method, a link, search or an ad campaign. 6 months from when set / updated

For more information about the cookies set by Google Analytics, please refer to code.google.com

Click here for an overview of privacy at Google

To opt out of Google Analytics please click here

Search engine
The search engine on our website is powered by Google. Click here for an overview of privacy at Google

YouTube cookies
We embed videos from our official YouTube channel. To find out more please visit YouTube’s embedding videos information page.

Browser cookie settings

If you would like to prevent cookies from being set by this site, or any other, the following links will assist in that aim:

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Accessing the Service during the COVID crisis

How to access the service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with early symptoms of coronavirus is available online at nhs.uk/coronavirus .

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus outbreak. 

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

Information is now also available to advise on sexual contact during a time of social distancing here.

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Alternative provision:

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info