Confidentiality

Confidentiality

Our sexual health and contraception services are confidential – even for those under 16 years old.

No-one can access our patient records apart from staff working in our clinics.

All of our tests are sent away under a clinic number and patient’s date of birth, so no-one outside of our service will know about tests performed or test results – this includes GPs, hospital clinics, school nurses, etc.

We do not routinely share information about clinic attendances with anyone else unless you want us to. It can be helpful sometimes for us to work with GPs and other services and let them know about care we have given or treatments we have supplied – but we won’t do this without checking with you first.

If we have concerns about a person’s safety we may need to share this information with another professional. However we would try to let the person know that we were going to do this, as long as it is safe for us to do so.

If you have concerns about confidentiality, please talk to a member of staff who will be able to answer your questions.

We take confidentiality very seriously and all of our staff are trained in managing sensitive situations.

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