Online request for the progestogen-only pill

Online request for the progestogen-only pill

TEST PAGE – DO NOT USE

Devon residents (excluding postcodes xxxxxxx) over the age of 18 can now order the progestogen-only pill (“mini-pill”, POP) online using this webform. This form can be used if you wish to start the POP for the first time, or if you need more of your POP.

This form cannot be used for requesting the combined contraceptive pill / ring / patch

What is the POP?

What is the POP?

  • The POP is a contraceptive pill that must be taken every day with no break. It should be taken at about the same time every day.
  • It contains a single hormone, a progestogen – most commonly desogestrel.
  • The POP is 99% effective when used perfectly. However “typical use” puts the pill at about 91% effective (approximately 1 in 11 women taking the pill become pregnant each year). This “typical use” reflects real life where pills can easily be missed/forgotten.
  • If you take it later than 12 hours, or 3 hours with some old-fashioned POPs, there is a danger that it will not work and you may become pregnant.
  • The POP is not suitable for women with certain medical conditions such as liver disease or breast cancer. However there are generally very few signs or reasons why this type of pill would not work for you.
  • The POP may cause temporary side-effects such as acne, sore breasts, sickness, migraines, mood swings. It can also cause ovarian cysts.
  • The main effect we see with the POP is that most women see a change in bleeding pattern. It can make vaginal bleeding lighter or more irregular and it may stop you bleeding altogether. You won’t know how it affects you until you try it.

Our service always wants you to make the right choice with your contraception. Pills are easy and safe methods of contraception, but they are not as effective at preventing pregnancy as long-acting methods (implant/coil/injection). If you are uncertain on the right method for you have a further look at all the methods, or give our clinics a call so we can help find the right method for you. If you are certain that the POP is the right method for you please continue down the page to order.

How do I go ahead and order the POP?

How do I go ahead and order the POP?

  • Please complete in full the order form below
  • Our system will assess your information when submitted and then:
    • If no concerns are flagged your request will be automatically approved and your pill will be prescribed and packed for posting
    • If any concerns are identified you will either be called by the service the next working day, or advised to call us if your issue is complex or urgent
      • Please note any calls from the service will be from a withheld (No Caller ID) number
  • Once packed for posting our postman will collect the package the next working day and you will receive it by standard mail.
  • Please note that this process can take 5-7 working days to complete.

If you are happy to go ahead with this process please continue to read down this page. We will ask you a number of questions about your health to assess whether you can take this method of contraception. These questions are the same as asked in clinic appointments. Your responses will be reviewed by a member of our team.

Please note these questions are being asked to ensure this method of contraception is right for you and is safe to use. Please answer all of them honestly.

What do I do if I have any questions or concerns?

What do I do if I have any questions or concerns?

If you have any queries or would simply like to talk to one of our team rather than using this form – please call our telephone triage line on 0300 303 3989.

Otherwise to proceed with an online POP order please continue on and complete this form.

Can I order condoms or STI tests during this process?

Can I order condoms or STI tests during this process?

You can request condoms to come with your POP – tick to select them at the bottom of the order form

This form cannot request STI testing. If you would like to get tested please check out your options here.

Request form

Request form

Make an appointment
Chlamydia testing

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Accessing our service

In response to the emergence of COVID-19 we have implemented a telephone triage system for all of our clinics. Our central telephone number is 0300 303 3989.

We are currently experiencing high demand for our Sexual Health Services across Devon and Torbay with unprecedented demand in Exeter. Please note always review urgent cases the same day. If your need is urgent and you are struggling to reach us keep trying as our phone system will explain how to access same-day care with us.

We have updated information on the provision of routine contraception here.

Self-requested STI testing by post is available for those aged under 25- more info

We are now running an under 18’s sit and wait clinic at Exeter, Torquay, and Barnstaple for more information click here

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - from a local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info