Devon Sexual Health Exeter – CLOSED for essential maintenance on the morning of 30.09.21

posted by: Jonathan Shaw

Due to essential maintenance which has to talk place during clinic hours we are having to close our service in Exeter tomorrow morning – 30.09.21.

During that time we will be unable to review walk-in or emergency patients. However we will be noting all patients who have emergencies and all patients under 16 years of age for a call back when normal service is resumed in the afternoon (after 1pm). Please do still contact the service if you require:

We would advise all patients over 16 years of age with issues other than those listed above to consider calling back on Friday or Monday when we expect normal service to be resumed. With current levels of demand on our service we would expect our phone lines to be incredibly busy for the next few working days. Please bear with us and continue to call our telephone triage line.

 

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Accessing our service

In response to the emergence of COVID-19 we have implemented a telephone triage system for all of our clinics. Our central telephone number is 0300 303 3989.

We are currently experiencing high demand for our Sexual Health Services across Devon and Torbay with unprecedented demand in Exeter. Please note always review urgent cases the same day. If your need is urgent and you are struggling to reach us keep trying as our phone system will explain how to access same-day care with us.

We have updated information on the provision of routine contraception here.

Self-requested STI testing by post is available for those aged under 25- more info

We are now running an under 18’s sit and wait clinic at Exeter, Torquay, and Barnstaple for more information click here

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - from a local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info