Devon Sexual Health Exeter – CLOSED for essential maintenance on the morning of 30.09.21

posted by: Jonathan Shaw

Due to essential maintenance which has to talk place during clinic hours we are having to close our service in Exeter tomorrow morning – 30.09.21.

During that time we will be unable to review walk-in or emergency patients. However we will be noting all patients who have emergencies and all patients under 16 years of age for a call back when normal service is resumed in the afternoon (after 1pm). Please do still contact the service if you require:

We would advise all patients over 16 years of age with issues other than those listed above to consider calling back on Friday or Monday when we expect normal service to be resumed. With current levels of demand on our service we would expect our phone lines to be incredibly busy for the next few working days. Please bear with us and continue to call our telephone triage line.

 

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Accessing our service during the COVID pandemic

How to access our service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with symptoms of coronavirus is available at nhs.uk/coronavirus .

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

More details on the fitting of LARCs (coils and implants) at our service can be found here

If you need the combined contraceptive pill please try (if you can) to get updated measurements of your height, weight and blood pressure before calling us.

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Alternative provision:

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus pandemic. 

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info