Devon Sexual Health Exeter – CLOSED for essential maintenance on the morning of 30.09.21

posted by: Jonathan Shaw

Due to essential maintenance which has to talk place during clinic hours we are having to close our service in Exeter tomorrow morning – 30.09.21.

During that time we will be unable to review walk-in or emergency patients. However we will be noting all patients who have emergencies and all patients under 16 years of age for a call back when normal service is resumed in the afternoon (after 1pm). Please do still contact the service if you require:

We would advise all patients over 16 years of age with issues other than those listed above to consider calling back on Friday or Monday when we expect normal service to be resumed. With current levels of demand on our service we would expect our phone lines to be incredibly busy for the next few working days. Please bear with us and continue to call our telephone triage line.


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Accessing our service during the COVID pandemic

We have implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Our central telephone number is 0300 303 3989.

We have updated information on the provision of routine contraception during this pandemic here.

Self-requested STI testing by post is available for those aged under 25- more info

We are now running an under 18’s sit and wait clinic at Exeter, Torquay, and Barnstaple for more information click here

Despite any changes made to COVID risk measures outside of NHS premises our staff, patients and visitors will be expected to continue to follow social distancing rules when visiting our clinics, including wearing a face covering. If you have tested positive for COVID-19 or have been requested to self-isolate please do not attend the clinic.

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - from a local pharmacy - more info
  • Contraceptive pills and LARC procedures - obtained from your GP
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info