Your new sexual health website.

posted by: Don Leslie

Our aim is to provide sexual health services that support healthy relationships and sexual well-being for people who live in, or near, Devon.

That’s why our new website is based on feedback from people like you. People who use our services. People who enjoy a healthy sex-life. People who want to care for themselves and their partners. People, who want to find out more.

We’ve spent the last 12 months gathering views about what people want from our website. You asked for information about contraception; what the options are, which one will work best for you and where to get it from. You asked for information about what to do when things go wrong; symptoms, treatments and how to stay safe. You also asked if we could make it easier for you to find the services you need. Let us know what you think of what we’ve done so far.

Still to come is a webchat function that will allow you to ask questions on line and online appointment booking, which we hope to have ready later in the year.

We know it’s important for you to have the right information and advice, when you need it, in the most accessible and straightforward way possible. Whether you’re on a mobile, tablet or computer, you should still have a great experience. Releasing this Beta website enables us to test our ideas with you, so that we can get more feedback and keep on improving.  Over the next two months we’ll keep adding new pages as more become ready to share, so do keep coming back to see more improvements.

We want you to love our new site, so please tell us what you think by sending us your feedback via the banner at the top of the homepage.

Why have we changed our name?

Over the coming months we will be gradually changing the name and identity of our services from ‘the centre’ to ‘Devon Sexual Health’. Feedback from the general public, as well as people that use our services in Barnstaple, Exeter and Torbay, identified that this would make it easier and less confusing for people to find us. Together with our colleagues at sexual health in Plymouth (SHiP) we now provide sexual health services for everyone in Devon and we also wanted the name of the service to reflect this.

 

Blogged by:

Don. Don is a writer and father based in Devon.

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Accessing the Service during the COVID crisis

How to access the service:

We have now implemented a telephone triage system for all of our clinics. This system will be in place for the duration of the pandemic. Please contact our services to access this triage system. Our central telephone number is 0300 303 3989.

If you are experiencing symptoms of Coronavirus please do not attend the clinic. Clear advice for people with early symptoms of coronavirus is available online at nhs.uk/coronavirus .

Please be aware that we may have to cancel, rearrange or shut clinical services in response to changing clinical and staffing pressures created by the Coronavirus outbreak. 

Advice from our service:

We have updated information on the provision of routine contraception during this pandemic here.

Information is now also available to advise on sexual contact during a time of social distancing here.

There is also specific advice on coronavirus available for People Living with HIV here, and for pregnant women here

Self-requested Sexual Health screening by post is available for for under 25s only - more info here

For others with testing requirements please contact the service on 0300 303 3989.

Alternative provision:

If you are struggling to access sexual health services, alternatives may be available:

  • Emergency Contraception - at your local pharmacy - more info
  • Contraceptive pills - obtained from your GP
  • HIV postal testing - available to at-risk groups for a small fee -  more info
  • HIV PEPSE - available via A+E departments - more info
  • Condoms by post (for gay and bisexual men only) - more info